Account Management, Orders & Policies
A detailed overview of our policies for refunds, cancellations, reprints or refunds for printed book orders.
3 articles
Refunds For Authors: Account Cancellations and Reprints for Author CopiesThis policy outlines how refunds, cancellations, and reprints work for Books.by authors — including our 100-Day Guarantee and procedures for author copy orders.
Refunds for Readers: Returns, Lost or Defective Print OrdersThis policy explains how refunds, replacements, and delivery issues are handled for readers who purchase books through an author’s Books.by store.
Can I sell on Books.by alongside Amazon and Ingram?Publishing on Books.by alongside Amazon, Ingram and other platforms is possible – and encouraged.